Watchers
Any user which participates in a ticket can choose to "watch" it. Each time a new update is posted all ticket watchers will be notified according to their notification preferences. When a ticket is created, the reporter and assignee are automatically added as watchers.
API URLs
Data | Method | URL |
All watchers for a specific ticket | GET | /project/tickets/ticket_id/watchers |
Set all watchers for a specific ticket | POST | /project/tickets/ticket_id/watchers |
Object Properties
GET /project/tickets/ticket_id/watchers
<watchers type="array">
<watcher type="integer">321</watcher>
</watchers>
watcher
the unique ID for the user
Updating watchers
Send an post request containing the IDs of all users you wish to watch this ticket. The payload should be in the same format as the GET request to this endpoint.
Note: Users may be watching on a project or account wide basis and you cannot remove them from watching a particular ticket via the API, they must do this themselves from the web UI.